Terms of Service

Last updated: August 7, 2026

1. The service

Velora provides inventory analysis software that helps retail businesses decide what to reorder and when. The service is offered on a monthly subscription basis and is accessed through your web browser.

2. Accounts

You are responsible for keeping your login credentials secure. You are also responsible for the accuracy of the data you import or sync into Velora, whether by CSV upload or through a connected POS system.

3. Subscriptions and billing

Velora is billed monthly in Canadian dollars (CAD) through Stripe. New accounts receive a 14-day free trial. A valid card is required to start the trial, but you are not charged until the trial ends. Billing begins automatically after the trial unless you cancel first.

4. Acceptable use

You may not resell, reverse-engineer, or attempt unauthorized access to Velora. Each account is intended for one business. We may suspend accounts that violate these rules.

5. Recommendations disclaimer

Velora provides analysis and reorder suggestions for informational purposes only. You are responsible for all purchasing decisions and their outcomes. We do not guarantee that any recommendation will be profitable or correct for your business.

6. Availability

The service is provided "as is." We aim for high uptime, but we do not guarantee uninterrupted or error-free service.

7. Liability

To the extent permitted by law, Velora's total liability to you is limited to the fees you paid in the immediately preceding month.

8. Termination

You may cancel your subscription at any time. We may suspend or terminate accounts that breach these terms or harm the service.

9. Changes to these terms

We may update these terms with reasonable notice. Continued use of Velora after the changes take effect means you accept the updated terms.

10. Governing law

These terms are governed by the laws of Quebec, Canada, without regard to conflict-of-law principles.

11. Contact

Questions about these terms? Email us at velorainventory@gmail.com.